Frequently Asked Questions
Everything you need to know about shopping with karlaidlaw.
How long will it take for my order to ship?
Most orders are processed within 2-4 business days. Once shipped, you will receive a tracking number via email. International delivery times vary by destination.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition pieces or sale items may be final sale.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected courier.
How do I find the right size?
Please refer to the detailed size guide located on each product page. Our garments are often designed with specific silhouettes in mind, so we recommend measuring yourself for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How should I care for my karlaidlaw garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the internal garment label. Most items benefit from cold hand washing or professional dry cleaning.